Privacy Policy

How we protect your information

Introduction

Sichuan Aiyuan Zunyun Technology Co., Ltd. ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

  • Name and contact information (email, phone number, address)
  • Company name, job title, and business information
  • Payment and billing information
  • Communication preferences and marketing choices
  • Account credentials and login information
  • Any other information you choose to provide

Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

  • Device information (device type, operating system, browser type)
  • IP address and geographic location
  • Pages visited and time spent on each page
  • Referring website or source
  • Click patterns and navigation paths

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies are small data files stored on your device.

Types of cookies we use:

  • Essential cookies: Required for website functionality
  • Analytics cookies: Help us understand how visitors use our site
  • Preference cookies: Remember your settings and preferences
  • Marketing cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your comments, questions, and requests
  • Protect against fraudulent or illegal activity
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations
  • Enforce our terms and policies

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract performance: Processing necessary to fulfill our contractual obligations
  • Consent: Where you have given explicit consent for specific purposes
  • Legitimate interests: Processing necessary for our legitimate business interests
  • Legal compliance: Processing required to comply with applicable laws

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

We may share information with:

  • Service providers who assist in our operations (hosting, payment processing, analytics)
  • Professional advisors such as lawyers, accountants, and auditors
  • Government authorities when required by law or legal process
  • Business partners with your consent for joint offerings
  • Potential buyers in connection with a merger, acquisition, or sale of assets

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

The retention period may vary depending on the context and our legal obligations. When personal data is no longer needed, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure server infrastructure with firewalls
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access: Request a copy of your personal information
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Request limitation of data processing
  • Right to data portability: Request transfer of your data
  • Right to object: Object to certain types of processing
  • Right to withdraw consent: Withdraw previously given consent

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@aiyuanzy.icu

Phone: +86 186-2147-7326

Address: No. 79, Guojiaqiao North Street, Wuhou District, Chengdu, Sichuan Province, China

We will respond to your request within 30 days.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Last Updated: 2024-12